Confessions of a Real-Life Insurance Agent
Hi there!
Ever try to file a claim through one of those sleek, modern, minimalist insurance platforms, only to be ghosted by a chatbot named Zara? Yeah. Us too. đ
Zaraâs got the vibe of someone whoâs very into essential oils but has never helped anyone through a claim in her life. She can spell âdeductibleâ, sureâbut explain how your homeownerâs policy handles water damage from a rogue upstairs neighbor? Thatâs gonna be a no from her.
Here at Benfield Insurance Agency, we do things differently
Call us old-fashioned, but we prefer real conversations over canned chatbot confusion and digital dead ends.
The Ultimate Insurance Smackdown: Zara vs. Your Local Agent
| Feature | Chatbot "Zara" | Real Agent (Thatâs Us!) |
|---|---|---|
| Knows your name? | Maybe. Probably not. | Yesâand how your kid did in soccer last week |
| Handles claims? | Redirects you to a form | Guides you every step |
| Policy advice? | Vague & generic | Personalized & practical |
| Emotional support? | âIâm not sure I understand.â | âLetâs get through this together.â |
| Free pens? | Not a chance | Possibly. And candy. |
Weâre Not SuperheroesâŠ
But we do carry claim forms, cookies, and probably a Band-Aid if you need one.
We See the Things You Might Miss
You ever get that feeling like we called at just the right time? Like we somehow knew your teenager just got their license, or youâre about to lease that second car, or that your dog-sitting side hustle has grown into a full-blown business?
No, weâre not spying on you. (Promise.) Weâre just really good at what we doâand we care enough to keep track.
Weâre Actually Listening
We remember when you mention things in passingâlike your upcoming vacation or your kid going to collegeâand we use that to help protect what matters most to you.
Weâre Focused on You
No generic coverage here. We ask the right questions, tailor your policy, and help you avoid common gaps that could cost you big.
We Actually Care
We lose sleep so you donât have to. If somethingâs not quite right, we fix itâfast. And weâre always just a phone call away. No bots. No scripts. Just help.
Weâre Also Fluent in âNormal Humanâ
You wonât find us throwing around words like âendorsement exclusion sublimit provisionâ without also explaining what it meansâand why it actually matters to you.
We take insurance seriously. Ourselves? Not so much. Youâll always get honesty, clarity, and probably a few dad jokes along the way.
Letâs Keep This Relationship Going
We're not here to just sell policies. Weâre here to be your peopleâthe ones you call when your garage floods, your teen gets their first fender bender, or you start thinking about that bakery dream you've had for years.
Whether it's a quick question, a serious claim, or you just want to check in, we're always here.
So go aheadâlive your life. Drive, explore, dream big, adopt a second dog, start a business, build that she-shed.
You handle the living.
Weâll handle the insurance.
